28 rue de Londres

75009 Paris

28 rue de Londres

75009 Paris

contact@apter-france.com

contact@apter-france.com

HSBC

Integrate new processes and adapt to change

with the Apter methodology

HSBC France led a strategic transformation project by deciding to change their banking information system. At the end, the whole network had to restart the same day with the risk for operational managers to deal with more or less risky problematic situations. This created significant stress situations and Apter France was asked to train them in the management of these crisis situations by using the Apter method and inventories of motivational styles. The training was found to be very useful as it helped create a quieter climate and contributed significantly to the restart of the systems without significant incidents.